How Can We Help?

Get support for Helf apps and services. We're here to help you get the most out of your fitness journey.

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Email Support

Send us a message and we'll get back to you within 24 hours.

info@helf.llc
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Helf Timer

Help with the Helf Timer workout app on the App Store.

View on App Store
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Find a Trainer

Help with the Helf personal trainer finder app.

View on App Store

Frequently Asked Questions

How do I download the Helf Timer app?

Search for "Helf Timer" in the App Store or use this direct link: Download Helf Timer. The app is free to download.

How do I find a personal trainer on Helf?

Download the Helf — Find a Personal Trainer app, create a profile, and browse our network of 100+ certified trainers in the US.

How do I cancel my subscription?

Subscriptions are managed through the App Store. Go to your iPhone Settings → Apple ID → Subscriptions and cancel from there. You'll retain access until the end of the current billing period.

Is my personal data safe with Helf?

Yes. We take data security seriously. Read our Privacy Policy for full details on how we collect, use, and protect your information.

Does Helf offer corporate wellness solutions?

Yes! Helf B2B is our corporate wellness platform for teams. Contact us to learn more about pricing and implementation.

How do I request a refund?

Refund requests are handled through the App Store. You can request a refund at reportaproblem.apple.com. For further assistance, contact us at info@helf.llc.

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